Frequently asked questions

Is it possible to exchange an item?

To make an exchange, you can follow these steps:

Send the item(s) concerned in the original packaging to the following address Prieur Sports, 54 avenue du Général de Gaulle 21110 GENLIS
Enclose a letter with your package explaining your request, with the new size/reference you want, and your order number.
To exchange a single item (a glove, a jacket etc…), please add to your package a check for 8.40€ related to the shipping costs of the new item.
As soon as we receive your package, we will do our best to make the exchange.

How do I request a refund

Is it possible to have it delivered to a specific country

What are the deadlines for a marking?

Package delivery information request

I did not receive my package

I have a problem with a defective item (type mask, weapon) requiring expertise Prieur

Worldwide delivery: 2 to 10 days.

Payment secured by Crédit Agricole.

Advice by telephone from Monday to Friday.



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